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Service Dog Laws and Information for Quebec

What is a Guide Dog?

Guide dogs can be of assistance to blind or visually impaired people. They help by providing mobility and orientation to improve a person’s functional limitations.

What is a Service Dog?

Service Dogs can be of assistance to people who are living with a physical or cognitive disability. They help by increasing a person’s self-sufficiency. They can help people move around and they can take hold of objects. A Service Dog can alert a deaf or hearing impaired person to a wide variety of environmental sounds; acting as additional eyes and/or ears.

Service Dog Terms You Need to Know

PDD – Pervasive Developmental Disorders

What are PDD – Pervasive Developmental Disorders?

PDD refers to a group of disorders which can be recognized by delays in the development of socialization and communication skills in children. Typically, signs are noted by parents before 3 years of age, but signs and symtoms can also be noted as early as infancy.

Symptoms of PDD may include:

  • Problems with language – understanding it or using it
  • Difficulty with relating to people, objects or events
  • Unusual play characteristics with toys and other objects
  • Difficulty with changes to a routine or familiar surroundings
  • Repetitive body movements or behaviour patterns

There are several different types of PDD, including:

  • Autism (ASD – Autism spectrum disorder) – a developmental brain disorder
  • Asperger’s Syndrome
  • Childhood Disintegrative Disorder
  • Rett’s Syndrome
  • PDD – unspecified

How can Service Dogs Help Children with PDD?


Service Dogs can be of assistance to children living with PDD. They can help to increase social interactions and enhance children’s safety, while at home or out in public.

People living with a disability are protected in Quebec

All people in Quebec who use a Guide or Service Dog are protected by the Quebec Charter of Human Rights and Freedoms.

People who are with a Guide or Service Dog have the right to access without discrimination:


• Public places such as businesses, restaurants and hotels
• Public transport and taxis
• Work places
• Recreational facilities such as camp sites or movie theatres


If you have a Guide or Service Dog, you have a right to the same goods and services that are normally offered to the general public. You are permitted to these goods and services, without having to pay additional costs, and without discrimination.

Additionally, parents of children who are living with PDD – including Autism Spectrum Disorderare also protected by the Quebec Charter of Human Rights and Freedoms when they are with a Service Dog, whether with or without the child being present. Parents are responsible for the animal and for the proper training of the animal.

How to recognize a Guide Dog or Service Dog in Quebec

  • A Mira foundation logo can be seen on the dog’s collar
  • A Lions Foundation logo can be seen on the dog’s collar
  • The PACCK Foundation Logo can be seen on the dog’s Vest
  • The owner of the dog has a letter or card issued by a recognized dog training organization


For more information about these Organizations


Fondation Mira
PaccK
Lions Fondation


Housing and Service Animals in Quebec

The legal rights of pet owners in Quebec

It is up to individual landlords to determine and set rules about whether animals are allowed in their rental property. These will be stated in the lease and/or building by-laws.

If a tenant requires a service animal due to a disability, this requirement is based on the Charter of Rights and Freedoms. This overrules provisions contained in the lease, so, people with Service Animals therefore are allowed into housing situations that otherwise have a ‘no pets’ policy; Service Dogs are not pets.

What about Emotional Support Animals for Housing Situations?

Can landlords refuse to rent to people with emotional support animals in Quebec?

The Régie du Logement has ruled that tenants can have a pet for therapeutic purposes providing the tenant can prove it would be harmful to their health if they didn’t have the animal. A written notice from a doctor or psychiatrist is usually needed.

https://apartmate.com/rental-guide/quebec/renting-with-pets-in-quebec/

Human Rights Commission Quebec

For advice on how to handle a request for reasonable accommodation from a person using a service dog or a guide dog, please contact the commission’s advisory service regarding reasonable accommodation.


You are denied access to a public place because you are accompanied by your guide dog or service dog?


You can file a complaint with the commission des droits de la personne et des droits de la jeunesse.


Commission des droits de la personne et des droits de la jeunesse


Telephone: 514 873-5146
or 1 800 361-6477
TTY: 514 873-2648


Head office:
360, rue Saint-Jacques, 2e
étage
Montréal (Québec) H2Y 1P5
www.cdpdj.qc.ca


All services offered by the Commission
are free of charge.

http://www.cdpdj.qc.ca/Publications/leaflet_guide-dog.pdf
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